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frequently asked questions



Please plan to arrive 10-15 minutes prior to your appointment to allow time for checking in, using the restroom, filling out medical history forms and getting settled.



Please provide at least 24-hour notice if you need to reschedule or cancel an appointment. This gives us ample time to schedule another client.


Clients who fail to show for appointments may be asked to pre-pay for future services. First time, no show clients will be asked to reserve their future appointment with a credit card.



Please call to let us know. If you are running more than 5 minutes late for your scheduled appointment, we may need to reschedule your visit. It is possible that we may be able to adjust or reduce your scheduled services in order to allow for late arrivals. Contact us immediately if you believe you will be late for your appointment.


If you are on or have been on Accutane in the last year then you should not be waxed.

You need to wait 1 year before waxing. The skin is generally very sensitive during and after Accutane. If you use Retin-A, Glycolic, Salicylic, other acid treatments and certain medications you may not be able to be waxed for up to 2 weeks after you have stopped using them.


How can you improve your waxing experience?

It is always helpful to exfoliate the area a few days before your service. Some people like to take a mild anti-inflammatory medication (like Ibuprofen or motrin) beforehand. This will help to reduce redness and swelling; it will also help to keep you calm if you get nervous easily.

 Also, avoid caffeine and alcohol before your appointment. These are stimulants and only increase your blood flow, which makes you much more sensitive.


How long should my hair be for waxing?

The hair needs to be at least 1/4 or 1/2 inch long in order to be waxed. The longer the hair, the easier the pull and the better the results. This means that it's best to have 3 to 4 weeks of hair growth after shaving.

Can I get waxed while on my cycle?

You can still get waxed while menstruating. However, you will be much more sensitive during this time. Please have a tampon in before your service.


Will I be perfectly smooth after my first wax?

It's possible but not probable. Some clients are smooth as a baby's bottom after their first experience. However, it is common that after the first 2 or 3 waxings you may feel some stubble. NO shaving, tweezing or waxing between visits. This will cause the hair growth to be in different cycles, we want to wax when all the hair is on the same cycle. 


Are there any age restrictions on waxing?

If you are under the age of 18, your parent must sign a consent form, which we provide.

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